HELP CENTER

FAQ

About Interrail

What is Interrail?

In what countries are the Interrail Pass valid?

Where can I get more information about Interrail?

Where can I find a time table of the different trains?

Which railway companies can I travel with?

The Passes

What Interrail Pass should I choose?

What are the different age limits for the different Passes?

Can everyone get an Interrail Pass?

How do you count “travel days”?

What happens if I lose the ticket or it gets stolen?

Which pass should I choose – continuous or flexi?

Why do you need “start date” on the Pass?

What is the difference between 1st and 2nd Class?

What is the Travel Diary?

Can I buy an Interrail One Country Pass at KILROY?

What is the post popular Interrail Passes?

Do you offer discount on the Passes?

I want to change my start date, is that possible?

Seat reservations

How does seat reservations work?

Do I HAVE to make seat reservations?

Can you help me with seat reservations?

Can I receive the seat reservation tickets on mail?

How long time in advance should you make seat reservations?

Why do I have to pay for seat reservations when I already have an Interrail Pass?

When should I make seat reservations?

General

Where can I find an overview of the different train network?

I´m planning to travel around one country only, does the Interrail Pass also work here?

I want to buy Passes for my children, but can´t do it online?

I´m travelling from Denmark, do I have to make a seat reservation to Germany?

What documents and ID do I need to bring on my trip?

I´m 18 years old and heard I could get the Interrail Pass for free?

Can I travel with an Interrail Pass in my home country (country of residence)?

Do you have an app?

What should I do if my train gets cancelled?

Can I buy my Interrail Pass at the local KILROY office?

My Interrail Pass has incorrect passport number as I got a new passport since I placed my order - what should I do?

Shipping, delivery and returns

I will travel in a few days, can you send the Interrail Pass to me online?

When can I expect my tickets to arrive?

I won´t use my seat reservation, can I have it refunded?

Why do I have to pay for shipping?

Can I pick up my Interrail Pass at the local KILROY office?